Terms of Service

Clear, family-friendly terms for using Genesis Legacy AI.

Last updated: March 2, 2026

Welcome to Genesis Legacy AI

These terms are designed to be clear and fair. We're not trying to hide anything in legal language— we want you to understand exactly what you're agreeing to when you use our service.

1. Your Agreement With Us

By creating an account with Genesis Legacy AI, you agree to these terms. If anything changes materially, we'll give you at least 30 days' notice and the option to cancel if you don't agree with the changes.

You must be at least 18 years old to create an account, though family members of all ages can be added to your family profile with your permission.

2. How Genesis Legacy AI Works

Your AI Companion

  • • Genesis Legacy AI learns from your family's conversations and goals to provide personalized guidance
  • • The AI makes recommendations but all final decisions remain with your family
  • • We continuously improve the AI based on general usage patterns, not your specific data
  • • The AI is designed to supplement, not replace, human judgment and family relationships

Service Availability

We strive for 99.9% uptime, but like all technology services, Genesis Legacy AI may occasionally be unavailable for maintenance or unexpected issues. We'll communicate any planned maintenance in advance and work quickly to resolve any unplanned outages.

3. Your Responsibilities

Account Security

Keep your login credentials secure and notify us immediately if you suspect unauthorized access. Use strong passwords and enable two-factor authentication when available.

Appropriate Use

Use Genesis Legacy AI for its intended purpose: supporting your family's growth, learning, and legacy planning. Don't use it for illegal activities or to harm others.

Content You Share

You're responsible for the accuracy of information you provide and ensuring you have the right to share any content (photos, documents, stories) you upload to your family archive.

4. Payment & Billing

Simple, Transparent Pricing

  • • All pricing is clearly displayed and includes any applicable taxes
  • • You can upgrade or downgrade your plan at any time
  • • Billing is monthly unless you choose an annual plan for savings
  • • 30-day free trial available for all new accounts
  • • Cancel anytime with no penalties or long-term commitments
  • • Refunds available within 30 days if you're not satisfied

5. Your Data & Privacy

What You Own

  • • Your Content: All photos, documents, stories, and other content you upload remains yours
  • • Your Data: Information about your family, conversations, and preferences belongs to you
  • • Your Archive: The family wisdom archive you build is your intellectual property
  • • Portability: You can export all your data in standard formats at any time

6. Important Disclaimers

Not Professional Advice

Genesis Legacy AI provides information and suggestions, but not professional financial, legal, medical, or therapeutic advice. Always consult qualified professionals for important decisions.

Use Your Judgment

While our AI is sophisticated, it's not infallible. Always use your own judgment and consider multiple perspectives when making important family decisions.

Technology Limitations

AI technology continues to evolve. While we work hard to provide accurate and helpful guidance, technology has limitations and may occasionally make mistakes.

7. If Something Goes Wrong

We're committed to making things right if our service doesn't meet your expectations:

  • • Contact us first: Most issues can be resolved quickly through support
  • • 30-day money-back guarantee: Full refund if you're not satisfied
  • • Fair resolution: We'll work with you to find a solution that's right for your family
  • • Limitation of liability: Our liability is limited to the amount you've paid for the service

8. Cancellation & Account Closure

You Can Cancel Anytime

  • • No penalties or fees
  • • Keep access until billing period ends
  • • Export all your data before closure
  • • Easy cancellation process

Data Handling After Cancellation

  • • 90-day grace period to reactivate
  • • Complete data deletion after 90 days
  • • Download your data anytime during grace period
  • • No hidden data retention

9. Updates to These Terms

If we need to update these terms, we'll:

  • • Give you at least 30 days' advance notice
  • • Explain what's changing and why
  • • Offer you the option to cancel if you don't agree
  • • Never make changes that retroactively affect your rights

10. Questions?

We're here to help. If you have any questions about these terms or how Genesis Legacy AI works:

Email: legal@genesislegacy.ai

Support: hello@genesislegacy.ai

Response time: Within 24 hours for terms-related questions